Hello I love your service you offer.. however it has been getting slower and slower .. and now Apple is showing that it is a unsecure website and is not safe to use.. today it will not ever load up snipes and I pay for 2 or 3 accounts... Im not sure at this point..

Hello Jerry,

Thank you for your question about the site speed. You were one of the first customers to report this. As a result, we decided to move our database to a new provider. You should see a significant improvement.

The "unsafe" message was simply that we had to update our SSL certificate. This is done annually, so you won't see that again.

I hope this has been explained to your satisfaction. Thank you for writing in, and please let me know if you have any other questions.

Correction: Today, we learned that the slowness was from a runaway GoogleBot indexer. So I can say with confidence that it was not a system malfunction, in fact, the resilience of the site allowed it to hold up while it was getting hammered.

Detail: Apparently someone submitted hundreds of thousands of web pages to Google, which we think is a serious flaw in their design---they should have been able to detect this and stop it. We've contacted Google for resolution.

Fortunately, the sniper is totally isolated from the user interface, so it held up the entire time. You can add snipes with confidence. More info is on the dashboard.

Thanks again for your helpful feedback.