I want to be refunded if you cant fix the problems on your site. it has been 2 days, and bid slammer is still unable to refresh? the price has gone up, and the quality down!

Hello Gina,

Thank you for your email. Please note that you are using our free plan so there is not anything to refund.

The free plan has a few limitations, such as the snipe time and number of allowed refreshes per day.

For a full list of features you receive when you upgrade, please visit this link: http://bidslammer.com/help/upgrade/

Thank you for taking the time to write in. Please let us know if we can help further.

Hello Gina,

We are responding again to make sure you received the response. Your latest question was about the bid time. Please note that the free plan only has a 20-second option.