Why I didnt win this item?

78396 4 1

It appears that I have done everything correctly. My bid was well over the bid increment and placed in time but doesnt show on ebay that it was placed. I have used and trusted Bidslammer for a long time and I want to continue. I have never had an issue with this before and if I knew why this happened so I can correct or understand what happened.
I appreciate your help Thank you! Vicki
vic*****lue
Hello Vicki,
Thank you for your question about this snipe. If you would like to see why a particular bid did not win, visit your "Completed Snipes" tab, and hover your mouse over the exclamation mark next to the auction with the error. This will display the exact error message.
In this case, eBay reported that the seller ended the auction early.
Please let us know if you have any other questions, or require other assistance. We are happy to help.
bidslammer
No, the seller didnt end the aution early because I watched it count down on my cell phone, I watched the bidding in progress and I could have placed a bid but I did not because I depended on bidslammer.
Guest
You're right. I investigated the logs step by step. Usually eBay delay is about 1 second, so we padded the bid with 1 second.
2022-10-25 09:03:30: We placed your bid on server 1.
2022-10-25 09:03:30: We placed your bid on server 2.
2022-10-25 09:03:33: Auction closed.
2022-10-25 09:03:36: eBay responded to server 1 with, "This auction has ended."
2022-10-25 09:03:37: eBay responded to server 2 with, "This auction has ended."
The odds of this happening -- eBay being slow from 2 servers -- is at least 1000 to 1, so there must have been a glitch on their end. Definitely not ours.
We have a logging feature coming out soon that will allow the user to inspect this situation as I just did.
I hope I have resolved this to your satisfaction. Please advise if you have any other questions.
bidslammer