Why has site been down ALL day? Have I been scammed?

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I joined your service yesterday and paid $30 for 25 snipes. Since then, I have not been able to log in and use your service. There is a picture of a cat and a message that says snipes are being put in. When I typed "cannot get onto site" in the subject bar above, a message came up saying log in through ebay with a link which I used. I got the same picture of cat and same message. I really, really feel as if I have been scammed. Please advise.
fai******van
Hello Cindy,
Thank you for your question about the site maintenance message. All is well - we were performing upgrades as explained in the web page you referred to. It was advertised a week prior to it occurring.
Please let us know if you have any other questions, or require other assistance. We are happy to help.
bidslammer