I recently upgraded to one year unlimited snipes, but today I went to pull up snipe status, and the site won't show me anything... says my monthly snipe limit was reached.
Below THAT, it says "authorization successful... create password" then I go to do that, and am refused.
Help?
Ebay user eastcobb

Hello Allen,
Thank you for your question about your upgrade. It should be visible now. Both things you reported were an unintentional side effect of a new software release. We quickly released a hotfix.
If you experience any other issues, please let us know. Thank you letting us know about this.

Hello Allen,
Thank you for your question about your upgrade. We couldn't find a payment in your account since 2008, so we gave you a temporary upgrade until we can sort it out. By any chance was the payment in a different last name?