hi there,
I just upgraded my service by purchasing 10 snipes for USD12.00 (after discount) today. However it seems your website charged me the list price 10 snipes for USD20.00. Can you please check? Thank you.

Hello Wei,
Thank you for your question about the sale price. We refunded you as soon as you wrote, and the refund should show on your account now.
Please let us know if you have any other questions, or require other assistance. We are happy to help.