First, congratulations on making 15 years. You provide a great and reliable service and I for one am grateful that you've beaten the odds and lasted this long!

I just received your new Subscription Plan notice by email, but I am unable to sign up for a package. I want your 12-month/$24 plan but sign up assumes I am a new user! I can't find any place to get around this, which likely means others are having the same issue.

Just let me know how to upgrade and you'll have me for life, with thanks.

Hello Gary,
Thank you for the kudos. If that first sentence was an intended pun... well done! (Beating the odds is what we do best, haha).
If you need to reset your password, you can use the mail-password utility on this secure page:
https://bidslammer.com/user/login/
If that doesn't work, just let us know the steps we can take to try and reproduce the issue you are having. Thank you for taking the time to write in.
Cheers,
BidSlammer Customer Care