Here again, I don't really understand the situation. I don't know what "Unable to snipe" means, in terms of what is happening. I really want to help, just need more info. :)
Thank you for your question. To better understand the issue, could you describe exactly what happens when you try to snipe? For example:
1. Are you ALWAYS looking in the upper-left corner to ensure the correct id is there.
2. Are you ALWAYS using the "Logout" button?
3. Does the issue persist after clearing your browser cache and refreshing the page?
The more details you can provide about what you’re experiencing, the easier it will be for me to pinpoint the problem and resolve it.
bidslammer