I thought I have a full service account. Why can I not get down to less than 10 secs?

Hello Frank,
Thank you for your question about the lead time selections. You paid by credit card, which is not recurring, so your subscription expired in December. If you pay by PayPal, it is recurring so that you do not have to renew each month.
Thank you for taking the time to write in. Please let us know if you have any other questions. We are happy to help.