Hello Oerjan,
Thank you for your question about the refresh. Are you using the "Refresh Bids" button at the top of the table? You didn't mention this, so that is our first question.
Not sure what problem you are describing with the snipe box. Can you elaborate?
Please let us know if this did not resolve your issue to your satisfaction, and we can take the next step. We are happy to help.
bidslammer