Hello,
My subscription has just been stopped even though I paid for a 12-month subscription on November 3rd, 2023, with my card. Please double-check and let me know what happened with it?
Thank you

Hello Quang,
Thank you for writing in to ask about your charge. Looks like you canceled on 11/04, and then we refunded $21.00 on 11/13. The cancellation took effect on 1/03.
Please let me know if we can help further. To upgrade again, you can just visit the Payment link on your Dashboard.

Hello
Thank you for your prompt reply. To provide you with more details about the issue, here is the link to the previous ticket: https://bidslammer.com/support/ticket/62-0615
Actually, I was charged twice due to a payment system error. Initially, on November 3rd, 2023, I paid $60 for a 12-month subscription with my debit card because of a PayPal system error. However, on November 4th, 2023, I was automatically charged $21 by PayPal. Thanks to your support, I received a refund of $21 later, but my subscription should be updated to November 3rd, 2024.
Please double-check and let me know your solution.
Thank you for your support.

Yes, I remember now. I usually put those on my calendar. I extended it as requested. Please let me know if I can help with anything else.