You system is unable to confirm my ebay password. I have checked and everything works with ebay. I can sign on using my password there. Could there possibly be an issue on your end? I had to verify with you a few days ago and that worked.

Take care,
Wellford Brock

Hello Wellford,

If you are 100% certain you are entering the correct password, here are the simple steps.

1. You should delete any snipes that fire in the next 12 hours.

2. After 12 hours try again.

The reason is because from what you describe, it sounds like we tried to snipe for you, but there were 3 failures (since we place 2-3 snipes for each snipe). Since eBay experienced three (3) login failures from the BidSlammer's IP address, as a temporary security precaution they are throwing up a captcha (password protection) form. It goes away after 12 hours.

So if you still have a problem tomorrow, please let us know.

Hello Wellford,

You wrote:
"I can't even get in to my bid page. It just keeps taking me to the password confirmation page. Not sure if I had any bids that were to go today. I know I have some important ones coming up, so would like to get this resolved as soon as possible.
I am sure that the password I am using is correct. I tried again tonight and it still won't confirm.
eBay did send me a message the other day after all of this started saying that it looked like I was trying to sign on with a different computer and we had to go through the send me a pin through a text."

You should be able to delete your snipes now. Delete all the ones in the next 12-16 hours and don't update the password during that time. This will get rid of your captcha dialog that we are seeing when we try to place your snipes.