Couldn't log in just now. System request for password reset - no email received.

Above is an eBay item number I successfully secured with a snipe bid.

Please issue password reset email.

Thanks
Edward

Hello Edward,

I posted it below. By any chance did the email come to your spam folder? I just want to make sure our email is working for hotmail.com.

Password: stra1ght1

Hi,

Successfully logged in to Bidslammer with what that pw (which I had thought was an old superseded one) - never mind, I will change it again.

I'm afraid no email came to my hotmail.com inbox or junk folder. I am still using the rather old-fashioned way of picking up hotmail through Outlook with the so called "Outlook Connector" plugin. I haven't looked at live.com to see if the email did actually get through that way but I suspect if Outlook couldn't get it then that wouldn't either. I use my hotmail.com email for a lot of things and other emails are coming in frequently.

Thanks for sorting me out.

Regards
Edward

I should hve said that the automatic ticket acknowledgment did come through to hotmail (twice) but your diect email did not

Edward

Hello Edward,

Thank you for letting us know. As a result of your ticket, we just decided to revamp our entire mail-password process for ease of use. It now gives a userid hint in a big font, and the two functions (login and mail-password) are separated better on the login page.

Good luck sniping!