Hello Garry,
Thank you for your question about the payment and your patience. Yes, the payment notification didn't register. I see that you disputed and of course we allowed the refund.
We'd like to offer you a free year of service in the event that you would like some time to re-evaluate. Just write back and we'll start it when we get your response.
Thank you for taking the time to write in. Please let me know you need help with anything else.
bidslammer