powersnipe took a payment from me on the 16th of october Transaction ID: 2RY808060P933212E
Now I have also paid you today (28th october) for the same amount Transaction ID: 8RS029990N056471D
can I ask

Hello Michael,
Thank you for your question about this payment. PowerSnipe says they refunded this. If this isn't the case, please let us know.
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.