Not won, won?

68296 6 0

I'm curious as I've never lost an auction through bidslammer that shows was successfully completed (green) and I was the high bidder.
All my settings on eBay, Paypal, and such are current and correct. I have not had any issues in the past.
This item sold for $1950 to another bidder, while my bid through bidslammer was $2100: Your snipe: 2100.00
Any thoughts on this?
Thank you
the**********man
Hello Kevin,
Thank you for your question about this item. eBay returned the following message. This is a new message that isn't programmed into our software yet.
eBay Trust & Safety: To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding. Please follow the directions below to continue: 1. Receive an automated call at the phone number we have on file for you... [remainder of message clipped]
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.
bidslammer
I have no idea what that means in terms of your service. Could you explain?
Guest
eBay wants you to validate your identity. You have to log into eBay and resolve it there. That's all the information we have, unfortunately.
bidslammer
Ok, but I do not have this message on eBay and none of my other auction on Bidslammer or off Bidslammer on eBay have had any issue going through. Somethings odd.
Guest
It's a new error that isn't programmed into our system yet. We had to get it from our logs. It seems to have to do with the phone number you use relative to the eBay site you use. If you contact eBay, they can help you resolve it in more detail.
bidslammer