Hi,
I just bought the 10 premium snipes.
It was described at $12. But you charge me $20!
Regards

Hello Anthony,
Thank you for your question about your purchase. We refunded $8 two days ago and you should see it in your account now. The menu options appeared to have shifted by one column. We'll get that fixed ASAP. Thank you for the notice.
Please let us know if you have any other questions, or require other assistance. We are happy to help.

Hi,
The snipe wins remaining is wrong.
One bid is considered as win but it's not!
Please update and fix that issue.
Regards

Check by yourself:
303945750725">https://www.ebay.fr/itm/303945750725

We credited your account as you requested. We also updated the snipe to its correct status in your account.
This occurred because of an intentional fail-safe we have in place for a nice situation: Where your bid equals the starting price but came in after someone else's. eBay returns "Success" for some reason.
We hope we have resolved this to your satisfaction. Please let us know if we can help with anything else.