I have no completed auctiouns but my no of sniped went down, can you please reset the count?

Hello Luka,
We replied to your other post. Here is our reply:
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Thank you for your notice about the snipe count. Thank you for the reminder; we forgot to reset this count for you after your last ticket. You should see the correct count now.
Thank you for taking the time to write in. We welcome any follow-up comments you may have.