My user id does not work

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I know my old userid was either annielu72 or [edited]. I am unable to connect or get back in. I have my password via email. How do I resurrect my account?
Guest
Hello Anne,

Our mail-password utility gives you a userid hint.

If you need to reset your password and/or get a userid hint, please try the mail-password utility on this secure page:

https://bidslammer.com/user/login/

If that doesn't work, just let us know the steps we can take the next step. Thank you for taking the time to write in.
bidslammer
Tried FOUR TIMES. IT DOES NOT WORK. IT IS NOT ACCEPTING my userid, annielu72 --it says THREE alphanumeric symbols, whatever that means--and will not accept my password, which I now have. I have letters and 2 numbers. How do I either create a new account with a different email or use this old one?

I used this site way back in 2004. Is this the problem? If I cannot get into your site, which is very vague past this first page, btw, how do you get my money? Does that concern you? Plenty of snipe sites. Should I find another one? Or are you going to help me this time?

The hint didn't work since the site will not accept my userid. It says "invalid."

What do I do now...
Guest
Hello Anne,

That's your eBay id -- your bidslammer id is "g********l". Does that help? ;-D If not, let me know and I can give a stronger hint.
bidslammer