I haven't purchased anything on ebay for quite awhile until today, and I used Bidslammer today to win the item I was bidding for; however, Bidslammer was showing that I had a zero balance. I feel certain that I still had credit with Bidslammer when I last used it, and I read on your website today that credit never expires. Will you please check my account to see if I have some credit purchased long ago? If I don't, I am wondering why the program worked for me today. Thank you.

Hello,
Your last purchase was over five years ago and the "double" portion of the coupon you had purchased expired (as the 'double bucks' offers we used were arranged that way). Also, the service is free now with upgrades. However, as a courtesy since you have been with us for such a long time, I added 5 snipes for premium service as a courtesy so that you can snipe without having to purchase. Please let us know if we can help further.