Missed Snipe - Daylight saving times in Australia

342084 2 0

Sorry to say but a snipe that I placed in the last 2 days was placed by Bid Slammer an hour AFTER the item finished, and it's probably due to a change in time between EST-Eastern Standard Time (Australia) and the new ESDT Eastern Standard Daylight Saving Time which changed at the beginning of October. I'm in WST Western Standard Time (australia) which doesn't have any daylight saving time, so we've gone from 2 hours behind to 3 hours behind EST. Perhaps you need to check and adjust the clocks in the time zones in Australia (there's a few of them!) Cheers Jim
Below is a cut-and paste of the snipe details - it appears I might have won the item

Tekno Performance Personalised Number Plates & Signed Shane Van Gisbergen Hat
eBay item #201457636716
Fee: 1.00
Snipe 1 placed @ 03:56:43, completed @ 03:56:46.
Snipe 2 placed @ 03:56:43, completed @ 03:56:44.
The item ended at 2015-11-01 02:56:56
Guest
Hello Jim,

I apologize for the late response, but you are correct, that is the reason. In the interest of just being honest, we wanted you to know that we were performing a refresh and your snipe in particular did not refresh yet by the time it sniped. We have since put a mechanism in place to perform the refresh much faster for this and other situations.

Cheers,
BidSlammer Customer Care
Guest