A bid was counted as a win and therefore my 2 snipe wins went down to 1 but I did not win this on ebay.
https://paste.pics/782c46052a9fa8cba86652674134cb75
https://paste.pics/85b7fc6c1135917675ffa1bd61eb7bb9

Hello Aldo,
Thank you for your question about this item. We credited your snipe. Also, thanks to your note, we are going to update the software to catch this particular situation.
Please let us know if you have any other questions, or require other assistance. We are happy to help.

Thank you for your help and looking forward to the update! Unfortunately it happened again recently and lost another snipe win when I did not win the item.
https://paste.pics/5e9657a9a6cf9336c4345a04c18f8a1f
https://paste.pics/a3a78c8cec8e89a934d497c3829a5760

Thank you for the notice. It has been credited. Not sure why this is happening every 1,000 or so snipes, but we are changing the way we detect the win status in our next software revision.
Until then, let us know if you see any others. Thanks in advance.