Items not won - yet I had the higher bid

67797 6 2

Guys - I just saw 5 items "ENDED" on my list, and I had the higher Bid but did not win it.

What's going on ? How can this be ?

Thanks !!
oba***etc
Hello Andres,

Those items are marked "win in group," actually --- not actual wins. They were in a bid group and we shut them off after you won an item in that group. ;-)

Thank you for taking the time to write in. Please let us know if we can help further.
bidslammer
Well- I did not win the item - that's my point - the items says "SOLD" on eBay, but I'm not the winner yet I had a much higher value bid on the items. (there are several of them).

What's going on ?

Thank you !
Guest
Hello Andres,

We shut off the bids (per above). That is a feature of "bid groups." These bids were in a bid group and we shut them off after you won an item in that group.

I think you were using the "bid group" feature to group related items, but that's not how that works.

More information can be found here:

http://bidslammer.com/help/bid_groups
bidslammer
O - I think I understand now.

Well that is a confusing feature I will not use.

I have "UNGROUPED" all my bids now, so this does not occur in the future.

Thank you !
Guest
Hello Andres,

You are welcome. We regret any confusion! It is a difficult feature to describe, for sure.

Thank you for your support, let us know if you need anything else.
bidslammer