Still missing snipes due to message saying invalid password attempts but I have checked and checked and my password is correct I have missed 4 snipes now and you have tried to sort it our for me several times, each time giving a reason which you say will now make it work because you have corrected it but it's still not working. Please advise!

Your other ticket is still open; let's use that one please. Duplicate tickets can cause more confusion.

Hello Karen,

The password we have is correct and you should not be having any problems. We'll have to go back through the history of each snipe to see what eBay returned. But I can guarantee you that it's not an issue on our end, it's always an issue we encounter in the account. We will have more information soon.

Thank you I appreciate you looking into this. I look forward to hearing your diagnosis and hope that I can get it fixed!

Hello Karen,

Our pleasure. Well, we just removed that check for "missed logins in a row" entirely, so it should (in theory) work ok now. Please let us know if you have any issues.