Hello Gene,
I researched this further and found there is a very large past balance due as someone has been using this account without paying after it was supposed to be closed. We never ask for payment in these situations as it could be fraud. Also, the original owner asked that the account be closed and refunded. Hopefully this person was you, but they made it clear that this account was not to be used in the future.
Kind regards,
BidSlammer Customer Care
Guest