Hi;
Used your service on some fairly difficult to obtain, signed editions by our local historian. Most worked perfectly.
This item was a lost bid - and it appears as if your service didn't even place a bid. Please note that my high limit was $525.
The listing of 'completed snipes' shows a 'winning bid' for me of $137.50; but that's when your system decided to go have a drink.
What happened? If I'm to trust this system in the future, what do I need to do to prevent another similar failure?
Thanks in advance for your help.
https://paste.pics/7914e8f48cf69098f0f5336b71a38e6c
https://paste.pics/87774b63ca0d752567a502b0b1ead07d
https://paste.pics/18ba64fe06889cab475d71e265aa28ea
Greg Garman

Hello Gregory,
Thank you for your question about these snipes. By definition, any items you place in a Bid Group will be turned off as soon as you win an item in that group. You can tell them apart: The "win in group" icon is slightly different than the "win" icon. (The smiley face is winking.)
Here is our help page on that subject: https://bidslammer.com/help/bid-groups
Please let us know if you have any other questions. We welcome any other questions that you may have.

Please let me make certain I understand.. I should NEVER put items into a group unless I want bidding to stop after any ONE item is successfully purchased - Correct?

Sorry, I'm totally unschooled.. it is right there in black and white. My apologies, that was complete my error. Please take care - good job on this system.

Yes, you are correct. I was just thinking about a way to reduce the frequency of this question, then it occurred to me I could just add a help link there. It's kind of funny I didn't think of that before.
Thanks for the idea. :-)