Hello: Yesterday I paid for a year's subscription. This morning I noticed that some bids I had were not successful even though they sold for less than I had bid. I now cannot get into bidslammer. I have reset my password and now it says that the ebay password is incorrect. Can you advise what the problem is?

Hello,

Sorry for the late reply - we researched this and found that you just need to go to eBay and make a new, more secure password. eBay is stricter on passwords that do not originate from our site, and so for us to guarantee all bid placements and to eliminate any other uncertainties, we ask that you go to eBay and change your password, and then update it in your BidSlammer Preferences.

If, after that, you still have an issue, please let us know ASAP and we'll jump on it. We can retrieve the result pages for each snipe and this will tell us whatever reason the bid is not being accepted.

Kind regards,
BidSlammer Customer Care