Group Bid failure

80366 1 0

This is prior text that nobody responded to on ticket 57-0C28:
Why did I just loose a bid. My bid was $550.99 and the winner won with $531. This is item # 203032227986
ptbrunet at Jun 29 2020 07:34 AM PST
I think I did everything right according to your site's guidance.
BidSlammer Support at Jun 29 2020 10:48 AM PST
That item is in a Bid Group. By definition, any items you place in a Bid Group will be turned off as soon as you win an item in that group. You can tell them apart: The "win in group" icon is slightly different than the "win" icon. (The smiley face is winking.)
Here is our help page on that subject: https://bidslammer.com/help/bid_groups
You can remove Current items from a group by deleting the snipe and adding it again.
ptbrunet at Jun 29 2020 11:05 AM PST
But I didn't win anything. I lost the first two (bid too low). It seems I should have won the third one, bid higher than the winner.
ptbrunet at Jun 29 2020 11:32 AM PST
It looks like the software assumed I won the second one 193537664416 but I didn't and apparently that turned off the later 4 bids.
ptbrunet at Jul 01 2020 07:33 PM PST
Would like to know if this was a Group Bid failure - or something I did wrong.
ptb**net