Your website has been down for days, but you still charged me $12 yesterday. I request a refund and an explanation for this issue.

Hello Larry,

Thank you for your question about a 404 message. I don't mean to undermine your concern, but the website has been fully functional. I have a few suggestions.

First, please log out and log back in again. There is a message on the dashboard about needing to set a cookie to identify you as human.

That step will also ensure you login to the correct page.

Please reply and let me know if this resolves the issue. But if you still see the issue, please reply and let me know the URL at the top of the page when you see the issue. I'll watch for your reply.

I have resolved the issue. I saw the message about having to establish that I was a human. I logged onto your site through ebay and followed the steps to connect to Bidslammer. Thank you for following up. All is good!

Ok great thank you for letting me know.

I realize there was a catch-22 --- you couldn't see the message if your login cookie was invalid.