follow up to closed ticket

19419 3 0

See old thread below.
In answer to the last question from you, my buylosellhi user name on ebay goes back a decade or more. It may have started under an alias way way back. It's been under Jim Delton for many many years. Not sure what's listed in bidslammer's system as I can't get in to look at my profile there. I know bidslammer was working fine for me last I used it but that may have been as long as 2 years ago or even more.
===== old ticket ====
BidSlammer Support ticket #9D-6C82
Re: eBay item #
Tried logging in. Wouldn't allow me. Changed my password [edited] and still can't log in. System seems to recognize my email address. I used this service in the past and had a balance in my account.
buylosellhi at May 24 2018 03:23 PM PST
Hello,
If you are having trouble logging in:
1. You will need access to the email account that you registered the account. Note: Please log in with your eBay id, not your email address!
2. Alternatively, you can run through the signup process for your eBay ID and it lets you reset your pass this way also. If you choose this method, PLEASE SIGN IN WITH YOUR EBAY USERID. (In other words, please do not sign up with your email address).
Please let us know if we can help further.
BidSlammer Support at May 25 2018 06:56 AM PST
Did all that. Doesn't work. Won't let me sign up again because I'm already signed up under my email address. Have gone thru the change your password [edited] times. Always looks like it worked but when I go to sign in it says somethings wrong with my account. If I use some other email I'll lose the money in my bidslammer account.
buylosellhi at May 29 2018 05:10 PM PST
Are you authorizing as 'buylosellhi' ?
If so, there are two accounts with that name but one of them has a totally different first/last name that doesn't match yours. Do you use an alias on eBay?
BidSlammer Support at May 29 2018 06:24 PM PST
You cannot append to a ticket after 10 days. Please open a new ticket.
Guest
Try the signup again as we deleted the duplicate.
The other account is in the name "TomAlpers" but the eBay name is Jim Denton. Who is Tom Alpers?
bidslammer
That would have been the original name on the account years ago when they didn't care what name you used.
Just logged into Bidslammer so seems to be working now.
Thanks
Guest