Failure to complete payment for snipe subscription

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I attempted to pay via credit card for an update to my snipe subscription and the payment was not completed due to an unspecified error. Please assist. Thanks.
old*****rat
Hello Jeff,

It looks like you used the wrong year on the expiration date. Go ahead and try it again, and if you still have any issues moving forward, let us know and we can take the next step.
bidslammer