Hello. Please explain why I didn't win this item.

Hello Paul,

In your Completed Snipes tab it indicates that your eBay password is incorrect; you just need to update it in Preferences.

Kind regards,
BidSlammer Customer Care

Hello. I do not believe your response is correct. I used your service to win an auction on Sept. 25. I have not changed my eBay password in the past 12 days. So, somehow your service worked on Sept. 25 and failed to work on Oct. 7 -- with the same password for each transaction. How do you explain that? Paul Rau

Hello Paul,

We have created a new article for the purpose of troubleshooting snipes you did not win. Here is the post:

https://bidslammer.com/blog/25/

Kind regards,
BidSlammer Customer Care