email rejection

358732 4 4

Trying to change my ebay password, and you keep saying my email address isn't correct. [edited] is my email I've always had.
Thanks
Les Harding
Guest
Hello Les,

Sorry for the late reply, I believe that is the "validator" we are using on the form page... it thinks the email is invalid. Let me check into this and I will let you know what I find out.

Kind regards,
BidSlammer Customer Care
Guest
Hello Les,

I think q.com has an alternate syntax you can use, like mail.q.com ? Can you try that instead?

(Unfortunately the validator we use on that page doesn't like the 1-character domain name, but we can't get rid of that validator.)

Cheers,
BidSlammer Customer Care
Guest
Thanks, adding mail. to the domain name, allowed it to work first try.

Thanks again,
Les
Guest