Ebay registered email address not accepted by Bidslammer

63544 3 0

Hello,
I've just set up a new eBay account to perform sniping from, and the registered email address is [edited]. However, Bidslammer doesn't like the "+" symbol in the email address, so won't let me set a password etc. The "+" symbol is a valid local part of an email address (refer to RFC 3696, 5321 and 5322).
Can you look into this please?
Many thanks,
Steve
st-*026
Hello Steve,
Welcome, and thank you for your question about the + sign in the email. We'd like to remedy this ASAP. Can you cut and paste the URL that you received from us, to set the password? That way, we can see the issue exactly as you see it. I think the issue is with the URL itself, it is probably substituting an ASCII code for the plus sign.
We'll watch for your response to minimize delay and get you up and running as soon as we can.
bidslammer
We received your other post. You gave the contents of the page. We need the URL (web address) that is in the address bar when you are on that page.
Also, please reply to this thread so we have the conversation all in one place. :)
---
Customer wrote:
Invalid Link
It appears that our mail-password [edited] send you an invalid link. Usually this is because you had more than one account with us for some reason.
Please contact us and we'll determine the problem for you ASAP.
I may have had and or still have a login quite a few years ago, can't remember
bidslammer