My BidSlammer account shows that you bid on the above item on my behalf, but it is not showing any bid on the Ebay site. Why? I would like a refund.

Julie Cole

Hello Julie,

I logged in as you, and viewed your account. On your Completed Snipes tab, there are snipe fire times listed. This means that we did place the snipes as you requested.

I viewed our logs to see what we encountered when we placed the snipes. eBay is intermittently throwing up a captcha page. This means we need to improve your password, most likely because it contains an English word.

We cannot accurately determine a win every time unless we can log in, so we make a best guess. But you were not charged.

Please follow the guidelines on item 3 on this article.

http://bidslammer.com/blog/

Kind regards,
BidSlammer Customer Care