Hello James,
Thank you for your question about the double purchase. We only charged you one time. I think what you are saying is that PowerSnipe also charged you, even though you are no longer using them. (They referred you to us.)
I hate to ask you to the extra work, but you have to ask PowerSnipe for the refund. However, as a professional courtesy, we will refund 50% of your purchase as a good will gesture, because I know this was frustrating. You will definitely be refunded.
Please reply to indicate that this is all okay with you.
bidslammer
