I had $15.34 in my account and then I bought 10 snipes. Now my page shows that I only have 10 snipes. Did I just lose my $15.34? Please let me know what just happened. Thanks

Hello,
You only paid 4.33 today. The 15.34 was used toward your purchase.
Also good news, is that the 15.34 was actually part of a double coupon and so that portion of the purchase was actually free, as intended by the special offer.
Thank you for taking time to write in.

Is it now true that any won auctions will cost me $2.00? If so, can no longer use to snipe on less expensive items. Please let me know. Thanks.

Hello,
Yes, that's true, you don't buy very high dollar items.
You're a very long term user and so I just doubled the purchase for you so they are a dollar apiece. We're not greedy, we just had to get rid of the "balance" system as people confused it with a bank account. :-)
Let us know if that's ok, and thanks for your continued patronage.

Here's an idea. Would you prefer to have one year unlimited instead for no extra cost?

The year unlimited sounds terrific and thank you very much. Linda

Ok, great! This is done, it expires one year from today.