I placed a bid for $380 on an item. The winning bid was $316. I did not win the bid but your site states: " Bid Placed OK! Your snipe was successfully placed and you won the item."

Someone else won and they placed their bid on Sept 8th. See below.

liquid force Envy 9m kite Flown Once KiteBoarding kiteboard
eBay item #321851849387 Fee: 3.16

2***s ( 1 ) US $316.00
Sep-08-15 15:50:24 PDT

Please explain this and explaing why I was charged $3.16.

Thank you,
daj777

Hello Debbie,

We are responding again as it appears you did not receive our responses from the other tickets.

eBay returned a Captcha login prompt, which means the login information was accepted by eBay, but that they would not accept the snipe until a human person confirmed the dialog. Most of the time, this means that the eBay password you are using either has 1 or more English words.

The problem is so common with sniping services that we created a special article. The item that applies to you is number (3) on the list.

http://bidslammer.com/help/bulletproof/

The Captcha dialog can also come up if you have not changed your eBay password in over a year.

I updated the status of the auctions. The snipe(s) you reported are refunded.

Please let us know if we can help further.

Take care,
BidSlammer Customer Care