All my snipes that do not end until 4 more hours from now are showing that I lost the auction already. This is the second time within a few weeks that this service has been messed up, and just like the last time this is going to cost me money if you can't get it fixed before the auctions actually end!

Hello Curtis,
Thank you for your question about the listings. The display is tied to JavaScript, which won't affect the snipes. If you do one of the following:
1. Wait until your browser un-cache the old JavaScript
2. Log out and log in again
3. Clear cookies for bidslammer.com
If any one of those doesn't work, please reply ASAP and we can investigate further.

Of course none of that worked and I even restarted my computer thinking maybe something didn't load right. I waited 3 hours and the site started working again all by itself. I have 2 friends that also use this program and they had the same problem on their computers. They weren't bidding on anything, but kept checking by placing bids and then canceling them until the site started working again. We knew since all our computers were doing the same thing, that it was not our computers java script and all that nonsense. You must have had a glitch in your program because they kept checking every hour and didn't do anything on their computers but wait, and their problem cleared up and they messaged me when it did. The problem was gone for all 3 of us at the same time. What a load of crap. Such a waste of time.

When I logged in as you, the times matched eBay's, but the auctions were blue instead of green. This would not have affected sniping.
After responding to your inquiry, a few other customers reported the issue. We then identified a time zone setting on one of our database replicas as the cause, which explains why not all customers experienced it and why we initially couldn’t reproduce it. That said, this issue was purely visual and did not impact the functionality of sniping. That is because it was a "read replica" and not the primary db server.
We understand how this may have caused some confusion and sincerely regret any inconvenience. However, we kindly ask for respectful communication moving forward, as we are always committed to addressing customer concerns transparently and thoroughly.