Hello Russell,
Thank you for your question about your current snipe. We just released a new version of software. Could you try again to see if this was corrected?
If you still see the issue, you can click the link below to enable video recording. This will let us see the issue and try to reproduce it exactly the way you see it.
https://bidslammer.com/enable_video/
In the event that your issue is resolved, please let me know if I can help with anything else.
bidslammer