Hello John,
We responded to your other post, and will post that reply here. We are only allowed to refresh items every so often. We do it as often as we can. But I think you are talking about the page auto-refresh, which was turned off for a while. It is back on now.
I hope this has been explained to your satisfaction. If you have additional questions, please be sure to respond and we can take the next step.
bidslammer