Curious why my bid did not execute?. Your trouble shooting guide does seem to cover, hence sending my message.
I'd like to add, I was trying to sign into the site while auction was live - but log in page was non responsive. Was the site down?
Many thanks.

Hello Retro,
Thank you for your question about this snipe. There is a message posted on your home page right now that answers both questions. There was an issue with our ISP.
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.