Hello James,
Thank you for your question about the item. The item number is valid, but the message is wrong. This was an unintentional side effect of our last update. It would allow you to add the snipe, but it would not load the summary information.
To refresh your item information, just click the "Refresh Bid/Price Info" button at the top of the table.
I think I covered everything in your post. If not, please reply and we can address anything else.
For the inconvenience, we gave a month of premium service free. Thank you for taking the time to write us. We welcome any follow-up comments or further suggestions you may have.
bidslammer