Hi again!
I've just subscribed again (I notice the price has gone up considerably - but then again you have been implementing 10's of features - and many I have asked for!)
I notice now that I am unable to import my watchlist? I have reset my link with eBay and confirmed authorisation token etc. but to no avail.
Please can you help.
With regards,
Amit.
ps. please tell me your name if you don't mind!

Please if you can, I really need this resolved as soon as possible.

Hello again, please let me know if you've had any joy?
Many thanks,
Amit

Hi there,
I hope you're ok ! It's not usual to not hear from you for an extended period such as this.
With regards,
Amit

Hello Amit,
We can't find anything out of order. Did you try to reset your authorization in Preferences? Most of the functionality of the site is tied to that authorization, including the import.
Please try to reset your auth. If that doesn't fix it, let us know and we can take the next troubleshooting step with you.

Hi there,
I've tried resetting my authorisation at least 3-4 times but to no avail. I've also tried clearing the cache, and different browsers and two other computers... but no luck.
Hope you can help.
With regards,
Amit

I should add, I am not averse to having my account deleted and starting again.
With thanks
Amit

Still not working. I really need to get this working soon. If not please cancel my membership for the moment and issue a refund and I will be back later.

Ok, let's push the reset button on this.
I just tried to import and eBay returned the message, "This Token has been revoked by App. The end user must complete the Auth & Auth consent flow again to generate a valid token."
So, if you authorize, it should work. Please try it and let me know if it does not.

p.s. I don't know why it says "revoked by App." We don't have any code that does that. eBay's error messages are generally caca.

Still no luck.
"Authorization Successful! You're good for another 18 months. "
I've tried this a few times.

I've also been to eBay, deleted all authorisations manually, and then redone this. There is nothing further I can do at my end.

Ah. Never delete an authorization, as this is treated as a cancellation. It happened so many times that it locked new auths.
Usually if something like this occurs, we pull the auth token and update your profile with it. But in your case even the latest authorization had been revoked. That explains why that didn't work when it always did in the past.
Please do one more auth and then don't delete or revoke it. Then I can copy it to restore your account.

When I click refresh auth it takes me to ebay.com, I imagine it's always done that... so I'll proceed with following the process through and let you know when done.

ok all done. Under site preferences at both ebay.com and .co.uk i see;
You have authorised the following third-party applications to perform certain actions on eBay on your behalf.
BidSlammer, LLC (created 07-Jan-21)

and preferences within bidslammer shows me; Your token is Valid. It expires on June 28, 2022.

Praise the lord, thank you- it is now working.

Have to run for the moment... but cost is showing USD, not sure if that can be changed or will happen of its own accord. Also shipping not avail.. but that's minor. Thanks again.

It's supposed to show costs in your local country. So if you authorized through US, it will store 'US' as your country and do everything in US terms. Same for BG.
So you can re-auth from GB site and let me know, and I'll set it to go back and re-load all your ship costs for the last week or whatever time frame you want.
Loading an item is step steps: One for the bid/cost info and a second to fetch shipping. The former is done immediately, and the latter is done by a periodically running job. So the latter does take slightly longer.

Sorry for the delay in responding, I was just waiting to see if it was working and indeed it just seems to be just fine right now both in terms of currency and shipping. Thanks for all your help. ????

the ???? was meant to be an emoji (windows key+semi colon) - well that didn't work! bye for now.