Hello Joel,
Thank you for your question about buying points. Are you trying by credit card? Our credit card vendor is down right now.
You can also pay by PayPal without having a PayPal account. If you wouldn't mind trying this, choose the PayPal option, but look for the "Don't have a PayPal account?" link.
Please try that and let me know. If needed we can give some temporary credit.
bidslammer