can not renew authorization > Bidslammer can not verify information

119836 2 0

Dear,
After receiving this Bidslammer message :
Our authorization with eBay to bid on your behalf has expired. Please visit your Preferences and click 'Renew Authorization'.
I tried to renew the authorization.
I logged into eBay, for granting BidSlammer application access, clicked 'Agree' which brought me back to BidSlammer. There I received this message : Error in login Sorry, we could not verify your information. Please try again.
What can I do ?
efb**wyr
Hello,
Thank you for your email in regard to authorizing. We investigated, and saw that the expiration date is 2020-08-30. We're hoping this means that you made another attempt, which was successful.
Please let us know if are you up and running now. Otherwise, we can take the next step with you.
bidslammer