When I logged in, in the past screen came up to enter eBay item number and place to enter maximum bid. With my renewal today, things have changed and I don’t know how to enter a bid on a new item?

I spoke with eBay this am. They have no knowledge of,”TOKENS,”

Hello Robert,
Thank you for your question about entering snipes. Has this problem been corrected?
This situation usually means that you need to renew your authorization. To renew your authorization, just visit the BidSlammer Preferences page and follow the prompt to "Refresh Your Authorization."
If this does not resolve the issue, please let us know so that we can take the next step.