Bidslammer says I lost but I won

114335 2 2

Hi,
Had a great experience on my first snipe. Just wanted to point out that for some reason bidslammer marked this auction as lost but it was actually won. The ebay item was won at $39 and my snipe was set to $39.50, if that helps.
Hoping this issue reduces the "false negative" rate for your success reporting.
tec****une
Hello Alex,
Thank you for your notice about this snipe. This was helpful, as it seems that after you won the item, the software treated it as if you didn't meet the minimum bid increment. We appreciate the heads up, as this has probably happened before.
The status of the item will show correctly now. Thanks again.
Please let us know if you require other assistance. We are happy to help.
bidslammer