I set up a snipe for two items (both now in my "completed" folder, yet did not submit a bid). Despite having higher bid prices, it did not bid 10 seconds before the end of either auction.
Why? If it's a problem with bidslammer, please fix it. If it's a problem with me, let me know so I can fix it.
For background: My ebay username is correct and up to date. My password is up to date. Payment process is up to date. Everything involving ebay is up to date, and I believe it's also still applicable on bidslammer.
Let me know when you can. Thank you.

Hello Vincent,
Thank you for your question about this snipe. There was an issue on your account preventing free snipes from loading correctly, but it has been corrected.
Thank you for taking the time to write in. Please let us know if you need any other assistance.

I'm glad it happened to cheap items. Thank you.