Bidslammer did not engage even though my bidslammer bid was much higher.
Lost bid.....
I have submitted a Bidslammer support ticket previously.
see below:

Your ticket C8-6B65 has been submitted. A link to it has been sent to your e-mail address.
We appended to your existing ticket C8-6B65.
Keeping all of the correspondence in one ticket makes it easier for us to track your issue.
We e-mailed you a link to your ticket:
https://bidslammer.com/support/ticket/C8-6B65/
Thank you,
BidSlammer Support

Hello Eric,

Thank you for your question about this snipe. Thank you for your question about this snipe. We checked the log to see what we encountered when we placed this snipe.

On your Completed tab, there is a log icon (that looks like a document page).) It shows that we executed the bid in about 1500 milliseconds (1.5 seconds), but eBay didn't return a message. Unfortunately, that's all the information that we have, as we can only report back what we receive from eBay.

You can check the logs for your other snipes to get an idea of the information that is generally returned.

I hope this has been explained to your satisfaction. Thank you for writing in, and please let me know if you have any other questions.

I turned on verbose logging for your account so that if this happens again, we will have a lot of detail. Rest assured it's not a recurring thing and the service is functioning normally.

I hope I've answered this to your satisfaction, but if not, please reply and I'm happy to help further.